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Privacy Policy

Last updated: January 2025

Information We Share

We may share your personal information in the following circumstances:

  • Legal Requirements: To comply with laws, court orders, or legal proceedings.
  • Business Transfers: In case of mergers or acquisitions, your personal data may be transferred to the new entity, ensuring the same privacy protections are maintained.
  • Service Providers: We may share your data with third-party service providers for specific business purposes, such as database hosting or data processing. We ensure these providers meet privacy standards.
  • Government or Law Enforcement Requests: In response to valid requests for national security or law enforcement purposes.

We maintain strict protocols to ensure that third parties with whom we share your data comply with the same privacy standards.

Data Security and Retention

  • Data Security: We take all necessary precautions to protect your personal data, including administrative, physical, and technical security measures. We aim to safeguard your information against unauthorized access, alteration, and disclosure.
  • Data Retention: Fiscal Ox retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and ensure business continuity.

Accountability for Onward Transfer

In the course of our services, we may store or transfer Personal Information internationally within our organization and to our service providers, following applicable data privacy laws. Any transfers to third parties are governed by this Policy's notice and choice provisions.

Fiscal Ox may share your Personal Information with agents, including affiliates, for services related to our business. For example, we might provide your information to agents for database hosting or data processing. When transferring Personal Information to an agent, we strive to ensure that they offer the same level of privacy protection required by this Policy.

If we learn that an agent is using your information in a way that violates this Policy, we will take reasonable steps to address the issue. If we receive Personal Information as a service provider for our clients or affiliates, they are responsible for protecting individual rights regarding any onward transfers.

Your Privacy Rights

The legal rights in relation to the processing of your Personal Information include:

  1. The Individual has the right to access their personal data
  2. The Individual has the right to rectify any personal information if it is inaccurate or old
  3. The Individual has the right to be forgotten where they can claim that any information that pertains to them is deleted if it's no longer necessary, if it has fulfilled the purpose that it was collected for or when the consent has been withdrawn
  4. The Individual has the right to request a copy of their personal data in a readable format
  5. The Individual has the right to object to the processing of their data
  6. The Individual has the right to lodge complaints with the data protection authorities

To exercise your rights, please fill out our webform or email us at info@fiscalox.com. In your message, include your name, physical address, email address, phone number, and details about your interactions with Fiscal Ox (like whether you are a patient or healthcare professional).

If you want someone else to submit a request for you, you can appoint an authorized agent. To do this, please send us a signed document from both you and the agent that gives them permission to act on your behalf. We need enough information to verify your identity before processing any requests.

We will respond to your request within the time required by law and allow you to appeal our decision if needed. Appeals can be sent to info@fiscalox.com.

Raising Concerns and Queries

Fiscal Ox encourages individuals to ask questions about how their Personal Information is handled by contacting us using the information provided below. If any staff member violates this Policy, they may face disciplinary action, including possible termination.

For any concerns regarding the use of Personal Information, please reach out to Fiscal Ox. We will make reasonable efforts to investigate and resolve any complaints related to the use of your information.

If Fiscal Ox has your Personal Information as a service provider for clients, you can submit complaints about its processing to the relevant client, following their dispute resolution process. Fiscal Ox will assist in this process if requested.